Frequently Asked Questions

Dr. McClerklin travels throughout the week.  She is in Columbia on Mondays and Thursdays.  Please call the Columbia office to inquire about when she will be in your area.

The wait time will vary.  If you print out and bring your paperwork with you ahead of time, the staff will be able to immediately begin verifying your insurance and cut your wait time.  However, due to our volume of patient visits and referrals, the wait time for Dr. McClerklin is often 50-90 minutes or more. 

If you have recently been seen by Dr. McClerklin simply have your pharmacy contact the office and request a refill.

If you have not been seen by the doctor in over six months, you will need to make an appointment to see the doctor before you can refill your prescription. 

Acne is a chronic skin condition that has to be managed constantly and consistently.  Over the counter skin kits and treatments are not as effective as the therapy that Dr. McClerklin will prescribe.  Therefore, DO NOT stop taking your medication, unless the doctor has advised you to do so.  

Most topical medications will force any underlying pimples and pustules to the skin’s surface, making the acne seem more severe when, in fact, it is simply bringing up acne that is already there.

No matter your skin condition, you will need to take medication for as long as Dr. McClerklin prescribes.  Failing to take your medication will only cause your condition to come back, and sometimes be resistant to the medication that you came off of.  Therefore, DO NOT stop taking your medication, unless the doctor has advised you to do so.  

Yes, Dr. McClerklin accepts many types of insurance, including Medicaid/Medicare (as primaries only).